Terms & Conditions and Cancellation Policy
Last updated: May 26, 2026
§ 1 Scope & Contracting Parties
(1) These General Terms and Conditions (hereinafter "T&C") govern the provision and use of the Chrome extension "Transcriptor to ChatGPT" (hereinafter "Software") between
Luis Ens (Sole trader)
Am Neugraben 9
79112 Freiburg im Breisgau
Germany
Email: support@ai-transcriptor.com
hereinafter "Provider" or "we"
(2) The contracting party for the paid purchase of a Yearly subscription is not the Provider itself, but the "Merchant of Record" Lemon Squeezy LLC (see § 4). These T&C govern the software license relationship between the Provider and the end user (hereinafter "Customer").
(3) Deviating terms and conditions of the Customer shall not become part of the contract unless the Provider expressly agrees to their validity in writing.
§ 2 Service Description
(1) The Software extracts, at the Customer's initiative, the transcript of a YouTube video, cleans it locally in the browser, and passes it together with a prompt template chosen by the Customer via the clipboard to an AI service (ChatGPT by default). No server infrastructure of the Provider is involved.
(2) We offer two usage tiers:
- Free Tier (free of charge): Up to 3 video processings per 7 days. Access to the default prompt "Executive Summary".
- Yearly Subscription (paid, annual): Unlimited video processings, all three prompt templates (Executive Summary, Study Notes, Content Hooks), custom prompts, priority email support, all future updates during the contract period.
(3) The Software builds on the platforms YouTube and ChatGPT (and optionally Claude.ai, Gemini). We have no influence over their availability or interface changes (see § 9).
§ 3 Contract Formation
(1) The presentation of the Software on our website does not constitute a binding offer, but an invitation to submit an offer.
(2) By clicking the "Buy now" button and completing the checkout process at Lemon Squeezy, the Customer submits a binding offer to conclude a Yearly subscription.
(3) The contract is concluded upon confirmation of payment by Lemon Squeezy and the automatic delivery of the license key by email.
(4) The contract text is not stored by the Provider. The order data and license key will be sent to the Customer by email via Lemon Squeezy. The contract language is English.
§ 4 Processing via Lemon Squeezy as "Merchant of Record"
(1) Purchase processing is handled by
Lemon Squeezy LLC
17 Edgewood Road
Edison, NJ 08820
USA
(2) Lemon Squeezy acts as the so-called "Merchant of Record" (MoR). This means: Lemon Squeezy is the legal seller of the software license to the Customer and handles
- payment processing
- calculation and remittance of any applicable sales tax in the destination country
- invoice issuance
- refund processing
(3) For payment processing, the Terms of Service and Privacy Policy of Lemon Squeezy additionally apply.
(4) The Provider receives a license key from Lemon Squeezy and grants the Customer access to the Pro features of the Software based on this key.
§ 5 Prices & Payment
(1) The list price of the Yearly subscription is USD 19.00 per year. The actual final price charged may vary depending on the Customer's location via Lemon Squeezy and includes the legally applicable tax. The final price is displayed to the Customer before contract conclusion in the Lemon Squeezy checkout.
(2) Payment is made directly in the checkout by credit card, PayPal or other payment methods offered by Lemon Squeezy.
(3) Price adjustments: We reserve the right to adjust the price for future billing periods. A price increase will be communicated to the Customer at least 30 days before the next automatic renewal by email. The Customer may cancel the subscription ordinarily before the increase takes effect (see § 7).
§ 6 Duration & Automatic Renewal
(1) The Yearly subscription has a fixed minimum term of 12 months from the date of contract conclusion.
(2) After the minimum term expires, the contract automatically renews for an indefinite period in increments of 12 months. The Customer may cancel the contract during the renewal period at any time with one month's notice.
(3) This provision complies with applicable consumer contract law.
§ 7 Cancellation
(1) Cancellation via the cancellation function: You may cancel the subscription at any time via the cancellation function in your Lemon Squeezy customer portal. You will receive the link together with your license key by email.
(2) Alternative cancellation methods: Cancellation may also be made informally (e.g. by email to support@ai-transcriptor.com).
(3) Upon cancellation, Pro access remains active until the end of the already paid billing period. Thereafter the account is automatically downgraded to the Free Tier (3 videos / 7 days) without any data being deleted.
(4) The right to extraordinary cancellation for good cause remains unaffected.
§ 8 Right of Withdrawal & Money-Back Guarantee
Right of Withdrawal
Consumers have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of contract conclusion.
To exercise your right of withdrawal, you must inform us (Luis Ens, Am Neugraben 9, 79112 Freiburg, Germany, email support@ai-transcriptor.com) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the model withdrawal form below, although this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication exercising your right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Early Expiry of the Right of Withdrawal (Digital Content)
Since the software license is a contract for the supply of digital content, the right of withdrawal could expire early if the Provider began performance of the contract at the Customer's explicit request before the withdrawal period expired. We voluntarily waive the early expiry of the right of withdrawal and grant the full 14-day right of withdrawal even upon immediate license activation.
Additional 30-Day Satisfaction Guarantee
In addition to the statutory right of withdrawal, we grant you a voluntary 30-day money-back guarantee. If you are not satisfied within 30 days of the contract conclusion, we will refund the full purchase price. Please send a short email to support@ai-transcriptor.com or use the refund button in the Lemon Squeezy customer portal.
Model Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract.)
To: Luis Ens, Am Neugraben 9, 79112 Freiburg im Breisgau, Germany,
Email: support@ai-transcriptor.com
I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*)
____________________________________________
Ordered on (*) / received on (*): ________________
Name of consumer(s): ________________
Address of consumer(s): ________________
Signature of consumer(s) (only if this form is notified on paper): ________________
Date: ________________
(*) Delete as appropriate.
§ 9 Update Obligation
(1) During the term of the Yearly subscription, the Provider shall provide updates necessary to maintain the conformity of the Software. These include in particular:
- Security updates
- Adaptations to changes in YouTube or ChatGPT interfaces
- Bug fixes that affect functionality
(2) The Customer will be informed of provided updates via the automatic update mechanism of the Chrome Web Store. Updates are installed automatically by default.
§ 10 Defect Liability & Third-Party Platform Risk
(1) Statutory defect rights apply for contracts concerning digital products. In the event of a defect, the Customer may demand remediation, contract termination or price reduction.
(2) Since the Software relies on the platforms YouTube and ChatGPT (and optionally Claude/Gemini) as third-party services, the Provider cannot guarantee that these platforms will remain permanently available or that their interfaces will remain unchanged. In the event of significant functional restrictions due to third-party platform changes, the Provider will promptly provide an update pursuant to § 9.
(3) Any guarantee beyond this for the availability or behavior of these third-party platforms is expressly not given.
§ 11 Liability
(1) The Provider is liable without limitation for intent and gross negligence, as well as for damages arising from injury to life, body or health.
(2) In the case of simple negligence, the Provider is only liable for breach of material contractual obligations (cardinal obligations). In this case, liability is limited to the foreseeable, contract-typical damage.
(3) Otherwise, the Provider's liability is excluded. Mandatory statutory liability (in particular under product liability law) remains unaffected.
§ 12 Data Protection
For information on the processing of personal data, please refer to our Privacy Policy.
§ 13 Applicable Law & Jurisdiction
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
(2) For consumers, this choice of law only applies to the extent that the protection afforded is not removed by mandatory provisions of the law of the country in which the consumer has their habitual residence.
(3) The European Commission provides a platform for online dispute resolution at https://ec.europa.eu/consumers/odr. We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.
§ 14 Severability Clause
Should individual provisions of these T&C be or become invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by the effective rule that comes closest to the economic purpose of the invalid provision.